Be Hospitable As You Serve Guests

Casino employees who provide outstanding guest service know it’s important to be hospitable.  You  want your guests to be aware that you are hospitable and that you have done everything in your power to help them have a wonderful gaming experience.  If they feel at home and have a great time, they are more likely to return to play again.  They also are more likely to tell their friends about your casino and their friends just might come and play as well.
 
 
Martin R. Baird
Robinson & Associates, Inc.
mbaird@casinocustomerservice.com
www.advocatedevelopmentsystem.com
www.casinocustomerservice.com
480-991-6420