Casino Customer Service Training
You know it’s tough out there. What if you had casino customer service training that did more than give your employees new skills? What if it changed their lives (professionally and personally) and turned them into service superstars that made your property the casino of choice?
Here are some great articles about the necessity and benefits of developing a culture of customer service excellence.
Best Long-Term Options for Your Casino’s Survival
Bloomberg Got It Right About Supply and Demand
Read on! There’s more interesting stuff.
Detour from Your Well-Worn Path
April Fool’s has come and gone, but this video is worth a laugh any time of the year. Click on the “What???!!!” headline.
“Casino Customer Service Solutions, Tactics and More” is a compilation of industry-related casino customer service information and other gaming-related management topics offered by Robinson & Associates, Inc. Just glance over the topics and click on the items of interest to you.
We hope you find information that is not only interesting, but thought provoking and valuable to your endeavor to compete in today’s gaming market.
Robinson & Associates, Inc.
P.S. Do you have a service delivery gap? Put our tested system to work for your casino!