Casino Employee Turnover Is Costly

Employee turnover is one of the most serious problems facing casinos today and it’s no wonder with the cost of replacing an employee running in the thousands of dollars.  According to research from Cornell University , the cost of bringing in a new hire for a complex job is $9,932 in the hospitality industry.  That should also hold true for the gaming industry.  Cornell says the cost of hiring a new employee for a less complex job is $5,693.  The majority of positions at casinos are complex.  This means that it costs casinos almost $10,000 every time an employee leaves and doesn’t come back.  That can add up quickly.

Martin R. Baird
Robinson & Associates, Inc.
mbaird@casinocustomerservice.com
www.advocatedevelopmentsystem.com
www.casinocustomerservice.com
480-991-6420