Library: Casino Reputation, Reviews and Social Media Resource Library

Welcome to our resource library for casino reputation, casino reviews and social media.  A casino’s reputation — more specifically, it’s online reputation — is worth its weight in gold these days.  That’s because existing and prospective guests empowered by social media and Web-based casino review sites have upended the traditional customer feedback loop.  In fact, that loop has been utterly destroyed.  These developments also present a serious challenge for casino marketing departments (have you asked yourself lately if people trust your ads?).

We encourage you to browse the resources below and learn more about how instant communications and digital sharing among customers have completely changed the way guests make their entertainment choices and how casinos must manage their image.

Articles and Blog Posts

Interactive Images