Casino Service Requires Patience

Casino Service Requires Patience

One of the most important elements of great casino service is patience.  Many of your guests are older and have special needs.  Patience is particularly important with them.  What can you do to remember how important it is to be patient with them, that’s it’s all about them?  Guests may ask you for directions to the restroom or buffet 300 times a day.  Just be patient, smile and help them.

 

Martin R. Baird
Robinson & Associates, Inc.
480-991-6420