Your Biggest Mistake …
… Is not understanding that a thriving casino customer service culture creates a superior gaming experience that guests remember for a long time. That’s why customers return again and again to play.Drop everything and learn more here.
Made you look? Click on the image above and watch
our service culture video.
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Learn How to Make the Most of Your Casino Training
Click below to (1) learn more about employee engagement and (2) understand why awful customer service is only funny in Hollywood.
Detour from Your Well-Worn Path
“Casino Customer Service Solutions, Tactics and More” is a compilation of industry-related casino customer service information and other gaming-related management topics offered by Robinson & Associates, Inc. Just glance over the topics and click on the items of interest to you.
We hope you find information that is not only interesting, but thought provoking and valuable to your endeavor to compete in today’s gaming market.
Robinson & Associates, Inc.
Positively transforming lives and having FUN doing it.
P.S. Do you have a service delivery gap? Put our tested system to work for your casino!