How Do You Create Great Casino Customer Service? Read About It in Our New and Improved Newsletter

Don’t miss out!  Subscribe to our newsletter for interesting casino news articles and the latest information concerning online gaming, casino customer service training, mystery shopping, casino reputation and reviews, service gap analysis and more.   To subscribe, click here.

Listen to your customers.  Obsess over them because they are in control.  Watch this video.

Casino Customer Service
Solutions, Tactics and More

Jan. 22, 2014

New Year Brings New, Enticing
Features to Our Newsletter

We always strive to create a newsletter that brings you interesting and informative articles that you can use.  Late last year, we took a look ahead to 2014 and decided to roll out some changes that will make “Casino Customer Service Solutions, Tactics and More” even more valuable and enticing.

Starting with this issue, the newsletter will first feature a fun cartoon, photo or drawing that links to related information.  The newsletter will be less cluttered as we combine articles under a simple live link headline.  Just click and then pick and choose.  Be sure to check out two new features at the end.  “Detour from Your Well-Worn Path” offers an article from outside the gaming industry that should make you stop and think.  “What???!!!”  is offbeat and … well, take a look and enjoy.

Some things are just a good idea.

Click on the headlines below to find related articles:

Boost Casino Reputation By Properly Answering Customer Questions

Casino News & Notes

Detour from Your Well-Worn Path

Scottie pups know what they like.  Oh if only your customers were this enthusiastic

“Casino Customer Service Solutions, Tactics and More” is a compilation of industry-related casino customer service information and other gaming-related management topics offered by Robinson & Associates, Inc.  Just glance over the topics and click on the items of interest to you.

We hope you find information that is not only interesting, but thought provoking and valuable to your endeavor to compete in today’s gaming market.

Marty Baird
Robinson & Associates, Inc.

P.S.  Do you have a service delivery gap?  Put our tested system to work for your casino!

Secret Reveals Why Service Sells:  AdvocateDevelopmentSystem

Wish Your Customers Told You and Not Yelp?  CLICK HEREand Learn More!

Our Services

           Click Here

20 Years of Helping Casinos Measure, Manage and Improve Their Service.  Call Now to Put Their Systems to Work for You  208.991.2037

  Forward to Friend
Click Here to Leave a Comment Below

Leave a Comment: