Envision Desired Outcomes to Roll Out Organizational Improvement

To roll out organizational improvement, casino managers must be able to envision and establish desired outcomes for success.  The objectives must be concrete and all goals need to be reviewed and evaluated continuously, according to Phyllis Hartman and John Hayden in “Creating A Positive Culture.”  Management must be given the tools and the time to learn and implement their managerial skills.

My company has published a white paper that helps casinos understand what is involved in rolling out organizational improvements that can result in greater success in the future. 

Those interested in obtaining a copy of the white paper should e-mail Lydia Baird at lbaird@casinocustomerservice.com or call her at 206-774-8856.

Martin R. Baird
Robinson & Associates, Inc.