Flatten Organizational Structure To Improve Employee Communication

A flat organizational structure will help provide the kind of employee communication needed to implement internal improvement programs at casinos.  It is obvious that communication is key in affecting improvement and change throughout a casino.  Another way of instituting new channels of communication is by flattening the organizational structure.  In “Firms That Invest in Employees Will Come Out on Top,” John Ballantine writes that this helps avoid division among teams as well as the “us vs. them” mentality that is often seen in casino environments.  In other words, less division means more communication.

My company has published a white paper that helps casinos understand what is involved in rolling out organizational improvements that can result in greater success in the future.
Those interested in obtaining a copy of the white paper should e-mail Lydia Baird at lbaird@casinocustomerservice.com or call her at 206-774-8856.

Martin R. Baird
Robinson & Associates, Inc.