Motivation Helps Casino Employees Not In the Stellar Service Groove
Every casino employee is responsible for helping guests have a great experience, but every once in a while they come across a co-worker who is not in the guest service groove that day. Motivate them. Help them understand that they can help guests by doing a little more. Help them understand that this could mean more money in their pocket and the wonderful reward of knowing that they helped others have a better day.