Pre-Hiring Assessments Can Help Reduce Casino Employee Turnover

The road to reducing costly employee turnover at casinos starts with the hiring process and its use of personality assessments.  Hogan Assessment Systems says casinos exacerbate their employee turnover problem when they fail to assess job applicants to see if they have what it takes to succeed.  Casinos should first assess the job opening itself by looking at the people who are currently doing it successfully and seeing what makes them tick.  Then use that as the benchmark for assessing candidates for the job.  Assess job applicants before making the hiring decision.

Martin R. Baird
Robinson & Associates, Inc.
mbaird@casinocustomerservice.com
www.advocatedevelopmentsystem.com
www.casinocustomerservice.com
480-991-6420