Turnkey System Helps Casinos

Turnkey System Helps Casinos Leverage Guest Advocate Data
It’s not enough that casinos understand the importance of having guest advocates. It’s not enough that they measure the degree to which they have advocates. They need a turnkey system that puts the measurement data to use.
Casinos that understand the importance of guest advocates and measuring the degree to which they have advocates are on the right path to creating more growth in the future. However, it’s not likely casinos will know how to use the advocate measurement data to generate future growth. Therefore, they must have a system in place to gather the data, put the data into action, make people accountable for leveraging it and keep the process rolling forward smoothly. They need a turnkey system that will make all that happen.
Martin R. Baird
Robinson & Associates, Inc.